Justification of synergistic implementation of TQM-SCM using fuzzy-based simulation model, Mandeep Kaur, Dr. Kanwarpreet Singh and Doordarshi Singh
Mandeep Kaur
Department of Mechanical Engineering
GZS PTU Campus Bathinda, Bathinda
India
Email: mandeepsamra27@yahoo.in
Dr. Kanwarpreet Singh
Punjabi University, Patiala
India
Doordarshi Singh
Department of Mechanical Engineering
Baba Banda Singh Bahadur Engineering College, Fatehgarh Sahib
India
DOI: 10.1108/WJSTSD-08-2019-0058
Purpose: The purpose of this paper is to evaluate the contribution of significant factors in the success of supply chain management (SCM) implementation and in synergistic approach (SCM-TQM) terms of business performance of Indian medium- and large-scale manufacturing industry.
Design/methodology/approach: This research paper deploys the fuzzy inference system (fuzzy logic tool box) to evaluate the success of SCM and synergistic approach’s implementation. For this purpose, significant factors for each SCM approach as well as synergistic approach are identified from relevant literature and validated by industry experts.
Findings: The results of fuzzy rule viewer and surface view tool of fuzzy tool box in MATLAB have highlighted that synergistic approach is better as compared to SCM approach. Furthermore, top management support and leadership role, SCM issues and total quality management (TQM) issues have emerged as significant predictor variables for successful synergistic implementation of TQM-SCM in Indian industries.
Originality/value: TQM and SCM are considered as performance improvement techniques by the manufacturing organizations. The present research work establishes that combined (TQM-SCM) initiatives have contributed more as compared to only SCM approach in the business performance of Indian manufacturing industry. So, the study stresses upon the need for improving coordination between various manufacturing parameters as well as competitive dimensions of TQM and SCM paradigms to enjoy higher potential of business performance.
Keywords: Fuzzy inference system; Business performance parameters; SCM implementation; Synergistic implementation.
Citation: Kaur, M., Singh, K. and Singh, D. (2020), "Justification of synergistic implementation of TQM-SCM using fuzzy-based simulation model", World Journal of Science, Technology and Sustainable Development, Vol. 17 No. 1, pp. 71-89. https://doi.org/10.1108/WJSTSD-08-2019-0058
