Strategising for continuance commitment: the role of servant leadership behaviour, Sudi Nangoli, Ambrose Kemboi, Charles Lagat, Rehema Namono, Swafiyya Nakyeyune and Benon Muhumuza
Sudi Nangoli, Benon Muhumuza
Makerere University Business School, Kampala
Ambrose Kemboi, Charles Lagat
Moi University School of Business and Economics, Eldoret
Kyambogo University, Kampala
Busitema University, Pallisa
Purpose: The purpose of this study is to examine the extent to which servant leadership behaviour as a non-financial mechanism influences changes in continuance commitment. Research that investigates effects on specific forms of commitment is likely to provide more tailored information, thereby enhancing the quality of resulting decisions.
Design/methodology/approach: This study used an explanatory approach to investigate the envisaged linkage between the study variables from a social-psychological perspective.
Findings: Findings revealed that servant leadership behaviour significantly influences the variations in continuance commitment.
Research limitations/implications: The data used were sourced from organisations in the health sector. Results were more likely to be limited to organisations dealing in services like healthcare, education, hospitality and business sectors. Also, since the data used were cross sectional, the application of results could be limited by changes in business cycle effects. Nevertheless, the study provides a direction of thought and a platform for a longitudinal study by future researchers.
Practical implications: Organisations have the option of relaying upon servant leadership behaviour as a non-financial mechanism of enhancing continuance commitment. This is likely to relieve the pressure on financial resources, especially for organisations in developing economies that often operate under conditions of economic scarcity.
Originality/value: This work is the first of its kind to describe the effect of servant leadership behaviour on continuance commitment in the health sector within Uganda which is a typical developing economy facing challenges of high attrition rates.
Keywords: Strategy; Servant leadership behaviour; Continuance commitment.
Citation: Nangoli, S., Kemboi, A., Lagat, C., Namono, R., Nakyeyune, S. and Muhumuza, B. (2020), "Strategising for continuance commitment: the role of servant leadership behaviour", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 17 No. 1, pp. 51-61. https://doi.org/10.1108/WJEMSD-01-2020-0008