WJEMSD · Vol 17, No 1 · 2021

Strategising for continuance commitment: the role of servant leadership behaviour, Sudi Nangoli, Ambrose Kemboi, Charles Lagat, Rehema Namono, Swafiyya Nakyeyune and Benon Muhumuza

Sudi Nangoli
Makerere University Business School, Kampala
Uganda
Benon Muhumuza
Makerere University Business School, Kampala
Uganda
Ambrose Kemboi
Moi University School of Business and Economics, Eldoret
Kenya
Charles Lagat
Moi University School of Business and Economics, Eldoret
Kenya
Rehema Namono
Kyambogo University, Kampala
Uganda
Swafiyya Nakyeyune
Busitema University, Pallisa
Uganda
Purpose

The purpose of this study is to examine the extent to which servant leadership behaviour as a non-financial mechanism influences changes in continuance commitment. Research that investigates effects on specific forms of commitment is likely to provide more tailored information, thereby enhancing the quality of resulting decisions.

Design/Methodology/Approach

This study used an explanatory approach to investigate the envisaged linkage between the study variables from a social-psychological perspective.

Findings

Findings revealed that servant leadership behaviour significantly influences the variations in continuance commitment.

Original/Value of the Paper

This work is the first of its kind to describe the effect of servant leadership behaviour on continuance commitment in the health sector within Uganda which is a typical developing economy facing challenges of high attrition rates.

Research Limitations/Implications

The data used were sourced from organisations in the health sector. Results were more likely to be limited to organisations dealing in services like healthcare, education, hospitality and business sectors. Also, since the data used were cross sectional, the application of results could be limited by changes in business cycle effects. Nevertheless, the study provides a direction of thought and a platform for a longitudinal study by future researchers.

Practical Implications

Organisations have the option of relaying upon servant leadership behaviour as a non-financial mechanism of enhancing continuance commitment. This is likely to relieve the pressure on financial resources, especially for organisations in developing economies that often operate under conditions of economic scarcity.

Keywords
StrategyServant leadership behaviourContinuance commitment
Citation

Nangoli, S., Kemboi, A., Lagat, C., Namono, R., Nakyeyune, S. and Muhumuza, B. (2020), "Strategising for continuance commitment: the role of servant leadership behaviour", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 17 No. 1, pp. 51-61. https://doi.org/10.1108/WJEMSD-01-2020-0008