“Individual factors affecting administrative innovation”, Hala Abou Arraj
Hala Abou Arraj American University of Beirut, Beirut ha17@aub.edu.lb
DOI: 10.47556/B.OUTLOOK2018.16.19
Purpose: This paper has two main goals: to assess the level of innovation among Lebanese civil servants; the second to test the impact of factors such as age and education on bureaucratic innovations.
Design/Methodology/Approach: A questionnaire was sent to 300 Lebanese civil servants during September 2016. The data gathered were then analysed using, first – cross tabulations between education level and indicators of innovation; second – an ANOVA (Analysis of Variance Test) test to determine the strength of the hypothesis; third – Pearson correlations.
Findings: The paper’s findings indicate that innovation among employees could be greatly enhanced. The findings also suggest that young
employees tend to be more innovative on the job; however, there was
an inverse relationship between age and innovation, but only up to a certain level.
Keywords: Lebanese civil servants; innovation; bureaucratic innovations
