A Comparative Study on Human Intelligence and Artificial Intelligence Managing Knowledge Systems for Sustainable Development, Rajender Kumar

Professor Rajender Kumar
Department of Commerce
Rajdhani College, University of Delhi
New Delhi
India

Abstract
Knowledge management (KM) stands at a pivotal crossroads as the imperatives of sustainable development grow increasingly urgent. This paper investigates the comparative roles of Artificial Intelligence (AI) and Human Intelligence (HI) in managing knowledge for a sustainable future. Drawing on literature from knowledge management, sustainability science, cognitive psychology, and AI research, we examine how each intelligence form contributes to - and is constrained in—the creation, storage, transfer, and application of knowledge within sustainable contexts. We argue that AI offers unparalleled speed, scalability, and data-processing capacity, while Human Intelligence provides indispensable creativity, ethical judgment, tacit knowledge, and adaptive contextual reasoning. A synthesis framework is proposed: the Collaborative Intelligence for Sustainability (CIS) model, which positions the two forms of intelligence as complementary rather than competitive. The paper concludes with policy and organisational recommendations for institutions seeking to harness both intelligences in pursuit of sustainability goals.
Keywords: knowledge management, artificial intelligence, human intelligence, sustainability, collaborative intelligence, sustainable development