WJEMSD · Vol 20, Nos 3/4 · 2024Research

How Can Artificial Intelligence Technologies Enhance Public Policy-making?, Prof. Dominique Uwizeyimana

School of Public Management, Governance and Public Policy (SPMGPP)
College of Business and Economics (CBE), University of Johannesburg (UJ)
South Africa
Received: 9 September 2024Revised: 20 November 2024Accepted: 22 November 2024Published: 30 December 2024
Purpose

This article seeks to assess the potential of AI technologies in enhancing data-driven policymaking, especially in addressing socio-economic, technological, and environmental challenges in African countries.

Design/Methodology/Approach

The research used a qualitative approach and a comprehensive literature review to understand artificial intelligence (AI) and its potential applications in public policy-making.

Findings

AI can enhance public policy-making processes in multiple ways, but it has not evolved to the point of replacing human intelligence.

Original/Value of the Paper

The article demonstrates that the future of policy-making will depend on a synergy of AI capabilities and human intelligence, with the latter being essential for exercising judgement, and making final policy decisions.

Research Limitations/Implications

Multidisciplinary empirical research including social scientists, such as policy management experts and AI technology developers, may assist in improving the AI technology weaknesses identified in this paper.

Practical Implications

Implementing the findings in this article will enhance the use of AI in policy and improve public policy-making.

Keywords
Artificial Intelligence (AI)DataPolicy-MakingPublic Policy4IR5IR
Citation

Uwizeyimana, D.E. (2024): How Can Artificial Intelligence (AI) Technologies Enhance Public Policy-making?. World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 20, Nos 3/4, pp.299-312.