How Can Artificial Intelligence Technologies Enhance Public Policy-making?, Prof. Dominique Uwizeyimana
Professor Dominique E Uwizeyimana
School of Public Management, Governance and Public Policy (SPMGPP)
College of Business and Economics (CBE)
University of Johannesburg (UJ)
South Africa
ORCID: 0000-0001-8062-5075
Type of Paper: Research
Received: 9 September 2024 / Revised: 20 November 2024 / Accepted: 22 November 2024 / Published: 30 December 2024
DOI: 10.47556/J.WJEMSD.20.3-4.2024.7
Purpose: This article seeks to assess the potential of AI technologies in enhancing data-driven policymaking, especially in addressing socio-economic, technological, and environmental challenges in African countries.
Design/Methodology/Approach: The research used a qualitative approach and a comprehensive literature review to understand artificial intelligence (AI) and its potential applications in public policy-making.
Findings: AI can enhance public policy-making processes in multiple ways, but it has not evolved to the point of replacing human intelligence.
Research Limitations/Implications: Multidisciplinary empirical research including social scientists, such as policy management experts and AI technology developers, may assist in improving the AI technology weaknesses identified in this paper.
Originality/Value: The article demonstrates that the future of policy-making will depend on a synergy of AI capabilities and human intelligence, with the latter being essential for exercising judgement, and making final policy decisions.
Practical Implications: Implementing the findings in this article will enhance the use of AI in policy and improve public policy-making.
Keywords: Artificial Intelligence (AI), Data, Policy-Making, Public Policy, 4IR, 5IR.
Citation: Uwizeyimana, D.E. (2024): How Can Artificial Intelligence (AI) Technologies Enhance Public Policy-making?. World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 20, Nos 3/4, pp.299-312.
