Professionalism among employees in Lebanon: the Lebanese University, Dr. Hala Arraj
Dr. Hala Abou Arraj
Registrar's Office
American University of Beirut, Beirut
Lebanon
Email: ha17@aub.edu.lb
DOI: 10.1108/WJEMSD-04-2018-0042
Purpose: The present paper tries to assess empirically the level of professionalism. In addition, this paper tries to analyze the factors affecting professionalism. For this reason, the purpose of this paper is twofold: first, to provide an empirical assessment of professionalism in a bureaucracy, and second, to assess the relationship of age and education, on the one hand, and bureaucratic professionalism, on the other hand. Because whims make a poor basis for change, an objective empirical assessment of the level of professionalism is provided and that is where the strength of this paper lies.
Design/methodology/approach: The data for this study are obtained from a survey administered to employees.
Findings: The findings of this paper are as follows: low professionalism among civil servants in Lebanon, no relationship between professionalism and age of employees and the direct relationship between professionalism and education of employees.
Practical implications: It is true that the woes of the administration lie in the confessional political system of the country; however, concentrating on contextual and behavioral variables that can be controlled could alleviate the problem.
Social implications: Recruiting educated employees based on their competency levels may alleviate the behavioral problem and may lead to improved professionalism.
Originality/value: No previous work was done in this regard.
Keywords: Professionalism; Ethics; Management; Social responsibility; Values; Bureaucracy in Lebanon.
Citation: Abou Arraj, H. (2018), "Professionalism among employees in Lebanon: the Lebanese University", World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 14 No. 4, pp. 385-392. https://doi.org/10.1108/WJEMSD-04-2018-0042
