(pp.13-26) H. Abou-Arraj ‘Individual Factors Affecting Administrative Innovation in Lebanon’, IJIKMMENA, Vol. 6, No.1, 2017
Hala Abou-Arraj
American University of Beirut, Lebanon
Purpose: This paper has two main goals: to assess the level of innovation among Lebanese civil servants; the second to test the impact of factors such as age and education on bureaucratic innovations.
Design/methodology/approach: A questionnaire was sent to 300 Lebanese civil servants during September 2016. The data gathered were then analysed using, first – cross-tabulations between education level and indicators of innovation; second – an ANOVA (Analysis of Variance Test) test to determine the strength of the hypothesis; third – Pearson correlations.
Findings: The paper’s findings indicate that innovation among employees could be greatly enhanced. The findings also suggest that young employees tend to be more innovative on the job; however, there was an inverse relationship between age an innovation, but only up to a certain level.
Keywords: Lebanese civil servants; Innovation; Bureaucratic innovations
Reference to this paper should be made as follows: H.A. Arraj, (2017) ‘Individual Factors Affecting Administrative Innovation in Lebanon’, Int. J. of Innovation and Knowledge Management in the Middle East and North Africa, Vol.6, No.1, pp. 13—26.
