Management of medical technology for sustainable reliability, Dr Sushil Varma
Dr Sushil Varma
Fisher & Paykel Healthcare Ltd
New Zealand
Medical technology is constantly evolving to improve and prolong the lives of people. With the constant evolution of medical technology comes the constant challenge of managing the technology to ensure proper safety and function.
Purpose: This paper reports on an exploratory study conducted on New Zealand hospitals investigating how biomedical engineering departments can maintain reliability and meet growing demand for effi ciency and safety.
Design/Methodology/Approach: This research is exploratory therefore a qualitative research approach using New Zealand public hospitals as case studies has been employed.
Findings: Discusses fi ndings from two case studies and reports how hospitals can structure their biomedical engineering departments to effi ciently manage medical technology to meet the growing demand and safety.
Originality/Value: This study provides valuable information on the management of biomedical technology.
Keywords: biomedical engineering; customer satisfaction; service quality; medical technology; healthcare; biomedical equipment.
Citation: Varma, S. (2016): Management of medical technology for sustainable reliability. In Ahmed, A. (Ed.): Europe at a Crossroads and the Impact of Globalization, Vol. 14, pp. 357-370.