WJSTSD · Vol 21, Nos 1/2/3 · 2026Research

Reframing Organizational Performance in the Digital Era: The Role of AI Readiness and Digital Capabilities

Management Department, College of Business Studies
Public Authority for Education and Training
Computing Department, College of Business Studies
Public Authority for Education and Training
Anwaar Alkandari
Business Management School
Kuwait Technical College
Management Department, College of Business Studies
Public Authority for Education and Training
Management Department, College of Business Studies
Public Authority for Education and Training
Received: 11 November 2025Revised: 4 December 2025Accepted: 20 December 2025Published: 20 March 2025
Purpose

This study investigates the interrelated impacts of environmental pressure and artificial intelligence (AI) integration on workforce sustainability and organizational adaptability.

Design/Methodology/Approach

A cross-sectional survey of 272 HR professionals and leaders in Kuwait was conducted, and structural equation modeling (SEM) in JAMOVI was used to test direct and mediating effects among the constructs.

Findings

AI integration (β = .492, p < .001) and environmental pressure (β = .265, p < .001) significantly influenced organizational adaptability. Workforce sustainability strongly mediated these relationships.

Original/Value of the Paper

This study contributes novel insights on dual disruption adaptation in HR systems within Gulf contexts, offering an empirically validated resilience framework. Research Limitations and Implications: The study's limitations include its geographic specificity and cross-sectional design. Future research may adopt longitudinal or comparative models across industries.

Practical Implications

The findings inform HR practices involving digital upskilling, AI trust-building, and environmentally responsible recruitment to bolster workforce resilience.

Keywords
AI IntegrationEnvironmental PressureWorkforce SustainabilityOrganizational AdaptabilityStructural Equation ModelingKuwait
Citation

Alainati, S., Albadir, A., Alterkait, M., Al-Hunaiyyan, A. and Alkandari, A. (2026): Reframing Organizational Performance in the Digital Era: The Role of AI Readiness and Digital Capabilities. World Journal of Science, Technology and Sustainable Development (WJSTSD), Vol. 21, Nos. 1/2/3, pp. 67-85. WASD: London, United Kingdom.